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Please use the following links to assist with answering questions and finding other useful information for managing situations related to the coronavirus pandemic.

Students, faculty, and staff with questions are encouraged to visit our health update website, which includes all messages to the community and to submit specific questions to the task force.

The link below is to the FAQs:

FAQs Related to Coronavirus and Campus Protocols



As John Carroll University implements new health and safety protocols and expectations, all members of our community can play a role in helping to establish our new social norms. John Carroll faculty, staff and students are encouraged to use this form to report concerns stemming from a failure to abide by public health orders, or other behavior that violates John Carroll's community standards and creates a serious health risk.

COVID-19 Behavior Reporting Form

John Carroll University recognizes that employees may require medical leave, have a family medical emergency, or be otherwise unable to report to work due to the effects of the Coronavirus (COVID-19), resulting in a need for additional time off in excess of their available time off balances. To address this need, all eligible employees will be allowed to donate accrued sick leave hours from their unused balance to their co-workers in need of additional paid time off, in accordance with the guidance outlined below. Participation in this program is strictly voluntary.

For details on this program, please go to CORONAVIRUS EMERGENCY TIME OFF DONATION BANK

Flu Shot Information

For information on how to receive a Flu shot or Covid 19 vaccine through Metro Health – See Dates/Times Here


Medical Mutual's SuperMed PPO and High Deductible Plan Networks: Access is available to Cleveland Clinic’s Express Care Online, a secure service that offers 24/7 care with no appointment needed for simple conditions such as sinus infections, cold symptoms, rashes, ear aches and stomach pain.

About Cleveland Clinic Express Care

Cleveland Clinic Express Care Online

MetroHealth Select/Skyway members: The University has partnered with MetroHealth and Doc2Go to give you 24/7/365 access to U.S. board-certified doctors through the convenience of phone, video or mobile app visits. 

For the next 90 days, no cost telehealth visits through Doc2Go are available to covered employees and their covered family members.  The Doc2Go flyer provides details on how you and your family can access these services.

For questions about the telehealth services, please contact Ryan Armsworthy at 216-397-1576 or

Virtual TIAA Visits

Financial Consultant, Don Denault, will be conducting phone and/or virtual counseling sessions.  Schedule a one-on-one advice and guidance session today. – Call 800-732-8353 or click the link to schedule online (click on "Meet at Work" to get to the virtual conference scheduling).

Liberty Mutual

Liberty Mutual has just announced their Personal Auto Relief Refund.  Please follow the link ( to see how existing Liberty Mutual customers who use the JCU discount program will benefit.  If you have any questions or if you would like to receive a quote, please contact our dedicated representative, Brian Gecina at