Skip to main content

Latest News & Updates


2021 KnowBe4 Remedial Training

If you are enrolled in 2021 Remedial Training. Please click on the link below and enter your JCU email address and it prompts you to log in with your Single Sign-on credentials.

If you have any questions or concerns, please call the JCU Service Desk at 216.397.3005.


Mandatory Password Change

In order to improve the security of our systems, it is important that we enhance our campus password requirements. Based upon current technical limitations and industry best practices, all new passwords must contain a minimum of 15 characters.

To change your password, visit and follow the steps.


Impact by Instructure

A new application that runs on Canvas as an interactive layer of communication and support that enables instructors and students to learn about relevant information in a moment of need.

Contact Us

Service Desk

Fall and Spring Semester Hours
Mon - Thurs: 8am - 9pm
Friday: 8am - 6pm
Sat - Sun: Noon - 6pm 216-397-3005