View more information on our accreditation and confirm our status here.
John Carroll University is accredited by The Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education.
The graduate and undergraduate business programs offered by the Boler College of Business are accredited by AACSB International—The Association to Advance Collegiate Schools of Business. In addition, the Department of Accountancy’s programs are accredited separately by AACSB .
The University’s programs in Education are approved by the Ohio Board of Regents and accredited by the National Council for Accreditation of Teacher Education for the preparation of Early Childhood (EC), Middle Childhood (MC), Multi-Age (MA), and Adolescent and Young Adult (AYA) school teachers, counselors, school psychologists, and principals.
Programs in chemistry are approved by the American Chemical Society.
The Clinical Mental Health Counseling and the School Counseling Programs are accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP).
John Carroll University has been approved by Ohio to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of post-secondary distance education.
The University also complies with the Family Educational Rights and Privacy Act (FERPA), which prohibits the release of education records without student permission, except in limited circumstances. For more details on FERPA, currently enrolled students may consult the University Registrar.
Web Visit Logs
To make the Website more useful, the University automatically collects certain information when users visit the Website, including but not limited to, IP addresses, date and time of visits, browser used, pages viewed and click‐streams. The data is used by the University to manage the website efficiently and to aid in certain University operations.
The Website may use “cookies,” which are text files holding small amounts of data, and other similar content targeting technologies. These files are used to collect information to track how users interact with the Website, including where they came from or what they did on the Website.
The University uses the analytical information this data provides to improve user experience online and to aid in certain University operations. Our cookies may contain personally identifiable information. By using the University Website, you consent to the collection and use of such information by the University and its affiliates.
Users do not need to have cookies turned on to use the Website. However, users do need cookies to participate actively in some features such as message boards, forums, polling and surveys.
INFORMATION VOLUNTARILY PROVIDED BY USERS
In the course of using the Website, users may choose to provide the University with information to help the University serve them or participate in University activities. For example, an individual may: send an email to request information, share information through the University social media accounts/apps, sign up for a mailing list, or send their address in order that they be sent an application or other material. Any personally identifiable information sent to the University will be used only for the purpose indicated. Requests for information will be directed to the appropriate staff to respond to the request, and may be recorded to help the University update the Website to better respond to similar requests. Each web page or app requesting information discloses the reason that information is being requested. If a user does not wish to have the information used in that manner, he/she is not required to provide it. Users are encouraged to contact the University with questions or concerns about the use of personally identifiable information (should we provide a link or contact info?). All information provided by third-party services such as Facebook will be handled in accordance with the applicable procedures in this policy and any applicable policies promulgated by such third-party services.
The University will not sell, exchange or rent personally identifiable information governed by this policy without the consent of the user. John Carroll University does not retain the information longer than necessary for normal operations. The University or its affiliates will not externally release or distribute personally identifiable information except to the extent required or permitted by law.
The University has put into place security measures on the Website to safeguard the integrity of its communications and computing infrastructure, and protect against the loss, misuse and alteration of the information under its control, including but not limited to authentication, monitoring, auditing, and encryption. Once the University receives any transmission from a user, the University will make its best effort to ensure its security on our systems. The University does so by using secure technology, privacy protection controls, and restrictions on employee access. These security practices are consistent with the policies of the University and state and federal laws. Due to the nature of electronic communications, no data transmission over the Internet can be guaranteed to be completely secure. While the University remains committed to protecting the privacy of users, we cannot ensure or warrant the security of any information transmitted to the University electronically, nor can the University guarantee that information supplied by users to the Website will not be intercepted while being transmitted over the Internet.
SHARING OF INFORMATION
The University does not release confidential information gathered through the Website. This information is not shared with third parties.
The University’s public directory on the Website details workplace contact information about faculty and staff only. John Carroll University student contact information requires Bannerweb credentials to access.
John Carroll University makes some public discussion areas, email lists, and similar services available to its users on the Website. The University does not ordinarily log public discussion sessions; however, any information that is disclosed in these areas becomes public information and all users should therefore exercise caution when deciding to disclose confidential information in such places.
Academic chat sessions and discussion forums, such as those in Canvas, may be logged; however, these education records are protected from disclosure by FERPA.
In addition, at any time, there may be online surveys being conducted on the Website. Persons responsible for conducting online surveys that collect personally‐identifiable information should clearly state at the survey site the extent to which any information provided will be shared or protected. Aggregate data from surveys may be shared with third parties in ways that do not compromise privacy.
AD SERVERS AND ADVERTISEMENTS
We do not partner with or have special relationships with any ad server companies. We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
NOTIFICATION OF POLICY CHANGES
CONTACTING JOHN CARROLL UNIVERSITY
This policy will be periodically reviewed and updated as appropriate. This policy was last revised on 05/23/18.
Please view the policy here.
Statement on JCU Website and Other Accessibility Efforts
Consistent with its mission, John Carroll University seeks to ensure that every student, faculty, staff member and visitor feels welcome and has the equal access to work and educational opportunities. Accessibility helps make every member of the campus community feel welcome by providing all with access to educational and employment information and services.
This year, the University is moving toward an expanded comprehensive website accessibility plan as a next step toward creating a more inclusive atmosphere where every student can effectively learn and thrive, every employee can perform to full potential, and every visitor on the JCU website feels welcome.
During this transitional period while JCU designs a new website and a comprehensive plan to make our website and other information technology accessible on campus and online, the University is implementing certain interim initiatives to make itself more accessible. The University is taking these initiatives as initial good-faith efforts to become more accessible to individuals with disabilities in the process of achieving full compliance with applicable laws and regulations. Current planned initiatives include: providing guidance on accessibility requirements for web content providers for use in web pages; developing a plan for accessibility updates including updates to high-use and priority web pages as necessary to be fully web-accessible; training employees on accessibility best practices; and adding accessibility requirements into contracts with vendors and suppliers.
The University has formed a Task Force to review and implement web accessibility initiatives. The Task Force includes:
Garry Homany, Director of Regulatory Affairs/Risk Management, and ADA Disability Coordinator – email@example.com or (216) 397-1982
Allison West Kaskey, Director of Student Accessibility Services, and ADA Disability Coordinator – firstname.lastname@example.org or (216) 397-4967
Doreen Riley, Vice President for University Advancement – email@example.com or (216) 397-1990
Rachel Purton, Web Developer – firstname.lastname@example.org or (216) 397-4995
John Sully, Director, Enterprise Applications – email@example.com or (216) 397-1965
Colleen Treml, General Counsel – firstname.lastname@example.org or (216) 397-1590
Kenneth Danton, Assistant General Counsel – email@example.com or (216) 397-1590
If you have comments or input regarding web accessibility issues or initiatives, please contact any member of the Web Accessibility Task Force.
If you have a concern about accessibility of a particular web page or site, please submit the concern via the form (link) or to these offices:
Allison West Kaskey
Director of Student Accessibility Services, and ADA Disability Coordinator
firstname.lastname@example.org or (216) 397-4967
For Staff and Faculty:
Director of Regulatory Affairs/Risk Management, and ADA Disability Coordinator
email@example.com or (216) 397-1982
John Carroll Student Consumer Information (HEOA requirements) The information on this page is provided to prospective and current students as required by federal law through The Higher Education Opportunity Act (Public Law 110-315). The HEOA was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965, as amended (HEA). We hope this site will help students make informed decisions in the college selection process and become more aware of the relevant policies, procedures, and reporting requirements of the University. Adobe Acrobat Reader may be required to access some of the information links below. Paper copies of any of these resources can be provided by submitting your request to the Assistant Provost for Institutional Effectiveness and Assessment.
General Institutional Information
- Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)
- Facilities and Services for Students with Disabilities
- Student Diversity
- Price of Attendance
- Net Price Calculator
- Refund Policy
- Requirements for Withdrawal and Return of Federal Financial Aid
- Class Schedule Search with Textbook Information
- Educational Program
- Instructional Facilities
- Transfer of Credit Policies and Articulation Agreements
- Accreditation, Approval, and Licensure of Institution and Programs
- Copyright Infringement – Policies and Sanctions
- Computer Use and File Sharing (Acceptable Use Policy – AUP)
- Student Activities
- Career and Job Placement Services
- Teacher Education Assessment
- Teacher Preparation Program Report
- Intercollegiate Athletic Program Participation Rates & Financial Support Data (Equity in Athletics Disclosure Act)
- Voter Registration
Student Financial Assistance
- Notice of Availability of Institutional and Financial Aid Information
- Student Consumer Information – Student Financial Services
- Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
- Assistance Available from Federal, State, Local, and Institutional Programs
- Federal Student Financial Aid Penalties for Drug Law Violations
- Student Loan Information
Health and Safety
- Drug and Alcohol Abuse Prevention Program
- Vaccination Policies
- Campus Security Policies, Crime Statistics and Crime Log
- Annual Fire Safety Reports on Student Housing
- Drug-Free Schools and Communities Act and Drug-Free Workplace Act Notice
- Retention Rate
- Graduation Rates (Student Right-to-Know Act)
- Graduation Rates by Loan Status
- Job Placement Rates for Graduates
- Graduate and Professional Education Placement for Graduates
Student Consumer Complaint Process
On July 1, 2011, the “Program Integrity Rule” amendment of Title IV of the Higher Education Act took effect. One of the requirements of the Program Integrity Rule is that each college or university authorized to offer postsecondary education in one or more States ensure access to a complaint process that will permit student consumers to address the following:
- alleged violations of State consumer protection laws that include but are not limited to fraud and false advertising;
- alleged violations of State laws or rules relating to the licensure of postsecondary institutions; and
- complaints relating to the quality of education or other State or accreditation requirements.
John Carroll University is committed to full compliance with the Program Integrity Rule, and provides the following information about our accreditation and complaint processes to all current and/or prospective students.
Student Complaint Policy
Student complaints are always considered seriously and are usually handled in either the Office of the Provost and Academic Vice President or the Office of the Vice President for Enrollment. Students should begin with the appropriate offices for the departments or programs in which they are enrolled. For concerns related to the University as a whole or for concerns that cannot be resolved at the program level, personnel in the offices listed below can address and resolve most if not all of the questions and concerns student consumers may have:
Most grievances lodged by students are academic in nature. Academic complaints such as an unfair or inaccurate evaluation of student work, academic warning, probation, and dismissals actions; assessment of satisfactory academic progress; or unfair, inconsistent, or inequitable treatment in an academic program are therefore addressed through the Academic Policies and Procedures for undergraduate students. The Policy and Procedure for Appeal of a Charge of Academic Dishonesty can be found in the “Academic Policies and Procedures” section of the Undergraduate bulletin. The most recent bulletin can be accessed here: Undergraduate Bulletin
Office of the Vice President for Enrollment
Complaints related to admissions eligibility and processes or student services should be directed to the Vice President for Enrollment. (Contact information here).
Title IX Coordinator
Harassment or discrimination based on sex or issues related to sexual misconduct, including sexual assault, domestic or dating violence, and stalking, should be reported to the Title IX Coordinator. The reporting process and Title IX information can be found here.
Office of Student Enrollment and Financial Services
Complaints related to Federal and institutional student loans, grants, or work study should be directed to the Office of Student Enrollment and Financial Services (contact information here).
It is expected that students will fully utilize the University’s administrative policies and procedures to address concerns or complaints in as timely a manner as possible. On occasion, however, a student may believe that these administrative procedures have not adequately addressed concerns identified under the Program Integrity Rule. In those select cases, the following independent resources are available to the student:
The Ohio Department of Higher Education is responsible for responding to formal complaints against public, independent non-profit, and proprietary institutions of higher education in Ohio. While the Department of Education has limited authority over colleges and universities, and cannot offer legal advice or initiate civil court cases, the staff will review submitted complaints and work with student complainants and institutions. Information regarding the complaint process, including the required form and information, can be found on its website.
The Higher Learning Commission (HLC) is an independent body responsible for the accreditation of programs offered by John Carroll University. The HLC receives complaints from students or other parties. When a complaint raises issues regarding an institution’s ability to meet accreditation criteria, the HLC will forward a copy of the complaint to the institution and request a formal response. Instructions for filing a complaint with the Commission are available on its website.
State Contact Information for Filing Complaints
Pursuant to 34 CFR § 668.43(b) (Code of Federal Regulations), an institution of higher education must “provide students . . . with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle the student’s complaint.” If you reside in a state outside Ohio and are enrolled in online classes at John Carroll University and have a complaint, you should contact your state agency. Information about the complaint process and contact information for the fifty states is provided here.
In the event of a campus emergency, it is essential that you understand your role in these incidents and how to properly handle them. Some emergencies do require an evacuation, and you should be familiar with where to go if a campus evacuation is necessary. Please view all of the links here from the Emergency Response Guide, and keep a copy of the “Building/Area Evacuation” page in your room, office, a notebook/binder, or briefcase.
Important Phone Numbers
JCUEMS Dispatch: 216.397.1234
JCUPD Main Office: 216.397.1615
JCUPD Chief: 216.397.1974
JCUPD Sergeant: 216.397.4401
Tip Line: 216.397.1515
Title IX is part of the 1972 re-authorization of the Higher Education Act and stipulates that “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving federal financial assistance.” Title IX requires all schools receiving federal financial assistance to take reasonable steps to create a safe, nondiscriminatory learning environment. If discrimination based on sex occurs, John Carroll University will take immediate action to end the discrimination, remedy its effects, and prevent its future recurrence.
The Department of Integrated Marketing and Communications will notify the media if the University decides to close during unfavorable weather conditions. The University’s policy is to close only in the event of extreme weather conditions; decisions are made based on short- and long-term meteorological reports.
While our goal is to have as many people as possible on campus when we are open, the University realizes that some students and employees live a significant distance from campus. Consequently, the administration does not expect individuals to place themselves in a dangerous situation to get here. We encourage you to use your best judgment in deciding whether it is safe to drive when confronted with severe weather.
Snow closing advisories:
Integrated Marketing and Communications personnel will provide an advisory to the University community through the closing advisory phone line. If the University is closing, the system’s message will be changed to give the details of the closing.
- For the latest closing information, call 216.397.4666.
Please wait until after 6:30 a.m. to begin calling, so that University personnel have an opportunity to make a decision and change the message.
- For decisions on evening classes, call after 2 p.m.
Integrated Marketing and Communications uses a coded system to alert the media of a closing; this system is designed to prevent unauthorized personnel from calling the media. Closings will also be posted on the University’s home page by 6:30 a.m.
In the event inclement weather poses – for a limited period of time – an extraordinary risk to the safety of students and employees who drive to the university, the University will announce a “Delayed Opening”:
- This delay will be for two or three hours, using 8 a.m. as the regular opening time.
- An announced 2-hour delay = 10 a.m. opening
- An announced 3-hour delay = 11 a.m. opening
Employees whose functions are required earlier than the normal office opening time should consult their area vice president for instructions.
- Classes scheduled during the hours affected by the delay will be cancelled. As with classes cancelled when the University is forced to close early because of weather, faculty whose classes are cancelled as a result of a delayed opening may, at their discretion, attempt to schedule a make-up class. These make-up classes can only be scheduled if they do not penalize students who are unable to attend.
Thank you for your cooperation. If you have any questions, please contact the Executive Director of Strategic Communications, Mike Scanlan at 216.397.1596 or firstname.lastname@example.org.