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General Information

Where is the Student Health and Wellness Center located?

The Student Health and Wellness Center is located in the lower level of Murphy Hall.

What are the hours the Student Health and Wellness Center is open?

The Health and Wellness center is open during the academic school year on the following schedule:

Clinic Hours:
Monday through Friday 8:30 a.m. - 5 p.m.
Physician’s Hours:
Monday and Thursday, 1 p.m. - 4:45p.m.

Please call the Health and Wellness Center for Summer Hours.

Who is eligible to receive services from the Health and Wellness center?

Any JCU undergraduate or graduate student, whether a campus resident or commuter, who attends classes full-time, part-time, days, evenings, or weekends is eligible for medical assistance.

How are services obtained?

The Health and Wellness center is staffed by registered nurses during the hours of operation. Walk-in service is available during the clinic hours on a first-come, first-served basis. If the clinic is closed, you are encouraged to contact your R.A. or JCU EMS.

What type of services are available?

Experienced registered nurses are available for illness and injury clinic care. Physicians are on site Mondays and Thursdays, 1 p.m. - 4:45 p.m., during the academic school year. Hospitals (including pediatric ER) and urgent cares are also located nearby.

Services also include: Blood work, allergy injections, TB testing, immunizations, GYN clinic, HIV/STI testing, travel clinic, massage therapy, along with health-wellness literature.

What are the charges for the Student Health and Wellness center?

Most Health and Wellness center care is offered without charge. There is a charge for doctor visits, lab work, allergy injections, physicals, and equipment loaned but not returned. Charges may be paid in cash or check; physician visits are billed through their office. Each student is responsible for knowing their own insurance coverage for network physicians and medical facilities.

Does the Health and Wellness center offer any transportation services to facilities located off campus?

The Student Health and Wellness Center has a medical van available to transport students to medical appointments, free of charge, within a five mile radius of our University. The hours of transport are Monday through Friday 9 a.m. to 5 p.m. To schedule transportation please call 216.397.4349.

How are emergencies handled?

A rescue squad is available for victims of major accidents or life threatening emergencies (dial 911). The ambulance will usually transport you to the emergency room of the nearest hospital. There will be a fee charged for this transport. You are reminded that an emergency room is NOT to be used as a doctor’s office. If you are unsure about what to do, contact the Health and Wellness center for advice and counsel. If the Health and Wellness center is closed, contact JCU EMS or your R.A.

What about Student Insurance?

The University does not offer student health insurance, although information about purchasing coverage is available.

You are required to submit a copy of your health insurance coverage, including insurance company name, address, group and contract numbers, to the Student Health and Wellness Center for our files.

Is a visit to the Health and Wellness center kept confidential?

Records of all visits to the Health and Wellness center are STRICTLY CONFIDENTIAL. Information about the nature of illnesses is NOT given to anyone (including faculty, administration, and family) without the permission of the student. In the event of a serious illness or accident, the health center will notify your parents of the situation. Your prior consent is necessary if you are 18 or older.

Does the Health and Wellness center provide class excuses?

Individual faculty members determine attendance policies. When you must be absent from class for medical reasons, it is your responsibility to inform your faculty members. Upon request, the Health and Wellness center will give a written note, validating the date you were seen. This is not an excuse for missing class. This policy is in accordance with the HIPAA guidelines, which protects the privacy rights of each student.

If you are hospitalized and will miss several days of class, please contact the Office of Academic Advising (CAS) or the Boler Dean's Office and they will communicate with your faculty. After you are released from the hospital, you will be asked to provide medical documentation.

Clinics and Programs

The Student Health and Wellness Center provides access to the following clinics and programs:

Women’s Wellness Clinic

A Women’s Wellness Clinic is offered once a month. The health practitioner examines students with gynecological concerns, performs breast exams, routine PAP testing, and all STD testing. Fees are based on a student’s income using a sliding scale. Certain preventive services may be billed to the patient’s health insurance. Covered under Title X, a student may not pay if they have no insurance or little income. For questions or to make an appointment, please call the Student and Wellness Health Center at 216.397.4349.

Travel Clinic

The Student Health and Wellness Center offers a Travel Clinic for international travel. Cuyahoga County Board of Health manages the travel clinic for all groups. The clinic is usually scheduled on a weekday evening from 5 p.m. to 7 p.m. The physician performs a routine physical exam and instructs students on the health implications they may face when traveling to the out-of-the-country areas, prior to receiving the vaccinations. There is a cost for the clinic and vaccinations.

Nutrition Program

There is a Nutrition program offered twice a month with Rima Toukan, Registered Dietitian and Nutritionist. Rima comes to the Student Health and Wellness Center twice a month to see students with eating and nutritional concerns. Students can make an appointment by calling the Student Health and Wellness Center at 216.397.4349. There is no fee for this service.

Wellness Fair

The Wellness Fair is held in the Atrium of the Student Center each semester for the entire JCU community. All of the wellness presenters are free to participants. There is cholesterol, blood pressure and blood sugar screening; body fat content and bone density readings; massage therapy, skin care and dental hygiene; nutritionist and healthy food snacks; and wellness information from area organizations available to all attendees.

Free, Confidential HIV and STD Clinic

Health Professionals from the Cuyahoga County Board of Health and the Free Clinic will bimonthly test for HIV, gonorrhea and chlamydia (no blood taken). This testing is confidential and free.

TB Testing

Testing for tuberculosis is available at the health center for a charge. TB testing is done weekdays, except Thursdays, 10 a.m. to 5 p.m.

Vaccinations and Testing


  • Vaccination: Flu vaccine is usually available at no cost to students in the Student Health and Wellness Center.
  • Symptoms: Abrupt onset of fever, chills, headache, sore muscles. Runny nose, sore throat, and cough are also common. Incubation period is one to three days.
  • Method of Transmission: Direct contact with infected person, indirect contact with items freshly soiled with nose and throat discharge of infected person. Airborne in crowded areas.
  • Communicable Period: 24 hours prior to onset of symptoms through three days after onset, can be longer in younger children.

Meningitis (Menactra)

  • Menactra Vaccine – the first conjugate quadrivalent meningococcal vaccine.
  • Immunization with Menactra vaccine is now recommended for college freshman living in residence halls. A singular intramuscular injection of Menactra vaccine produces antibody responses to serogroups A, C, Y, and W-135 that are equivalent to the currently licensed meningococcal polysaccharide vaccine. The majority of adverse reactions were reported as mild and consisted mainly of pain, redness, and induration at the injection site, headache, fatigue, and malaise.


  • Symptoms: Sudden onset of fever, intense headache, photosensitivity, stiff neck, nausea, vomiting. With meningococcal meningitis, rash. Behavioral changes, irritability, sluggishness. Incubation period is one to 10 days, usually less than four days.
  • Method of Transmission: Direct contact with nose or throat discharge of infected person or asymptomatic carrier.
  • Communicable Period: Not more that 24 hours after starting appropriate antibiotic therapy. Antibiotic prophylaxis is usually given to household contacts.


  • Vaccination: There is no vaccine available for viral meningitis.
  • Symptoms: Sudden onset of fever, intense headache, nausea, vomiting, stiff neck. Behavioral changes, irritability, sluggishness. Incubation period is two to 21 days, depending on causative agent.
  • Method of Transmission: Varies with causative agent. Some forms transmitted through contact with respiratory secretions. Most types are spread through the fecal-oral route via unwashed hands.
  • Communicable Period: Up to seven to 10 days before and up to seven to 10 days following onset of symptoms. Strict hand washing after toileting required since virus may be excreted in stool for one to two months.


  • Vaccination: There is no vaccine available for TB, but testing can be done in the Student Health Center to test for exposure.
  • Symptoms: The symptoms of pulmonary TB include a productive cough, chest pain, and hemoptysis (bloody phlegm). Systemic symptoms include fever, chills, night sweats, easy fatigability, loss of appetite, and weight loss. Incubation period is two to 12 weeks, needed for infection to progress to disease. The risk of disease is greatest in the first two years following infection.
  • Method of Transmission: TB is spread person to person through the air. When a person with TB coughs or sneezes, respiratory secretions are expelled into the air and can remain there for several hours. Transmission occurs when another person inhales air containing these droplets.
  • Communicable Period: As long as live organisms are present in the respiratory secretions.
  • Screening: Screening for TB is available Monday through Friday, except Thursday, during the entire school year. You must return to the health center in 48 to 72 hours following your initial visit for a reading of your TB test.
Massage Therapy

Donna Swartzlander
Licensed Massage Therapist
Email – massage

Donna’s been a licensed massage therapist since 2011.  She became interested in the massage field because she wanted to help people experience the benefits of massage and show how it can improve one’s health and well-being.  Donna’s often been told that she has the “healing touch,” and this should be the path to follow.  Donna believes she’s ready to bring some health, wellness and relaxation to the John Carroll Community.

Appointment and Service Hours


Tuesdays by appointment

Email Donna at

  • Kindly provide a few available times and dates with your request.
  • Please arrive early for first appointment


Massage Therapy is located in the Student Health and Wellness Center, lower level of Murphy Hall.

Fees and Payment

  • 30 minute massage session:
    • Students: $30
    • Faculty, staff, administrators: $35
  • 60 minute massage session:
    • Students: $60
    • Faculty, staff, administrators: $70

Payment of cash or check is due at time service is provided.


Any question or concerns, please call the Health and Wellness Center, 216.397.4349.