Location: The Mail Center is located on the Garden (Ground) Level of the Administration Building (AD 14).
The Pack City Parcel lockers are located right around the corner from the Mail Center (right next to AD 7).
The JCU Mail Center has limited in person hours for services listed below. Please call or email if something is needed outside these hours and we will try to accommodate.
Open Window Hours (for in person and over sized package/ mail pickup and outgoing shipping/ mailing needs)
Monday - Friday 9:00 am - 11:30 am
Monday - Thursday 1:30 pm - 3:30 pm
Pack City Parcel Lockers can be utilized anytime the Administration Building is accessible. Any over sized packages that do not fit in these boxes and must be picked up at the mail center counter during open hours only.
Incoming Package and Mail Services: The JCU Mail Center accepts incoming packages and mail Monday through Friday from:
When untrackable mail arrives at the Mail Center, it is directed to the addressee’s appropriate mailbox.
Any trackable mail or package will be scanned into our package tracking system, the recipient will then receive an email from either Pack City (pick up from our convenient Pack City parcel lockers) or firstname.lastname@example.org (pick up directly from the Mail Center during open window hours).
Outgoing Mail and Package Services
The Mail Center offers the following mail and shipping services for all John Carroll faculty, staff and students.
JCU mail center bills departments for internal mailing services and gladly accepts cash/ MasterCard & VISA/ Apple & Google pay for all personal shipping needs.
Tips and information to help with the mail and package process.
How to address incoming mail and packages so they can be directed properly:
Faculty and Staff
The Mail Center has limited space and requests that all packages be picked up within two weeks of arrival on campus, we will return the packages to the sender after two weeks.
Mail Center operates under the supervision of:
Director of Auxiliary Services
Auxiliary Services Technician
JCU Mail Center phone: 216-397-4680
JCU Mail Center email is email@example.com