Payment Options

Students 

1. To access your billing information, go to your Student Profile. 
   • In your Student Profile, you will click on 'Student Financial Services', and then 'My Student Account'.
2. Once in your student account, you can access your most recent statement on the home page, or by going to 'My Account' you can use the drop-down menu to click on Statements to view all past billing statements. 

Please note that tuition statements are a capture in time. For the real-time status of your balance, you can view it on the home page of your billing center or by clicking on 'Account Activity' under the 'My Account' tab. 

Authorized Users

1. To access the billing information you can use the button below to access the log-in page.
   • Be sure to bookmark this page! 
2. Once logged in you can access your most recent statement on the home page, or by going to 'My Account' you can use the drop-down menu to click on Statements to view all past billing statements. 

Please note that tuition statements are a capture in time. For the real-time status of your balance, you can view it on the home page of your billing center or by clicking on 'Account Activity' under the 'My Account' tab. 

Deadlines/Penalties

Fall and Spring Terms:

Balances that are not paid in full or if you have not signed up for the Payment Plan by the first day of the term will be subjected to late fees and holds.

John Carroll has a Tiered Late Fee Assessment for balances in excess of $100:

• $75 first month

• $150 second month

• $225 third month

The final billing statement for the Fall or Spring term may include a $225 late fee for remaining balances.

Summer Term: John Carroll has a Late Fee Assessment for a Summer balance in excess of $100. The summer late fee is assessed in late July.

• $50 Late Fee Assessed end of July.

These late fees will be assessed each month to any outstanding balance. Billing Statements can be viewed in the Billing Portal found here:

• Student Access
• Parent Access

Registration holds will be placed on a student’s account with a balance after the first week of classes. These holds will prevent students from registration for the following semester, access to transcripts, final grades, as well as any registration changes. Questions regarding a balance should be directed to the Student Service Counselors by email: enrollment@jcu.edu, or phone: 216.397.4248.

Families have the option to enroll their balance in a five-month-long payment plan per semester. This helps reduce the burden of paying upfront and avoid unnecessary borrowing. 

Enrollment

Payment Plans are based on the Fall and Spring semesters. They require new enrollment at the beginning of each semester and do not roll over from semester to semester. 

There is an enrollment fee of $25 per plan (example: enrollment for Fall term is $25; enrollment for Spring term is $25). After the first two months, there is an additional late enrollment fee of $25, totaling in a $50 enrollment.

• This enrollment fee is non-refundable.

If you have more than one student attending John Carroll University a payment plan must be enrolled under each student's account. 

Length of Plan 

For both the fall and spring enrollments the payment date is the 5th of each month.

The Fall plan is 5 monthly installments from August-December and the Spring plan is 5 monthly installments from January-May.

The plan automatically creates monthly installments based on aid on the account and charges on the account to reflect full payment by December 5th for Fall and May 5th for the Spring.

Installments 

The Payment Plan installments automatically pull the 5th of each month.

These installments can be set up to pull from an ACH (electronic check) or a Credit Card Account. 

• Credit Cards are processed through the PayPath service provider. This has a 2.95% service and will be processed on each installment. 
• Please do not use Debit Cards to set up your payment plan. Instead please use the ACH method as a 2.95% service fee is still applied when using the PayPath service. 

Additional Information 

Dates and Amounts cannot be changed on the payment plan. If you are struggling to make your payments please reach out to the office for assistance. 

Parents or guardians who wish to enroll in the payment plan must be set up as authorized users first. If the plan is not enrolled under the authorized user's account, only students will receive communication regarding the plan.

If the payment plan is enrolled under the student's account only the student can make payments to the installments directly. The authorized user will only be able to make payments to the overall balance. 

Delinquent Installments and Plans

Late Installments on the Payment Plan - If your payment plan installment is late please be aware that you will be charged a $10 late fee. The payment plan will then recalculate your remaining installments to make up for this payment. You have the ability to make an additional payment to get back on track.

Returned Payments on the Payment Plan - If a payment is returned due to insufficient funds or other issues, a $30 non-sufficient fund fee will be assessed and your remaining installments will recalculate due to the missed installment.

If after two installments have been missed, you will be removed from the payment plan. Repeat payment plan delinquencies may result in being denied enrollment in future semester payment plan(s). 

How to Enroll in the Payment Plan

Students

1. Log into your Student Profile
2. Click “Student Financial Services”
3. Click “My Student Account”
4. In the Blue banner click “Payment Plans”
5. Click “Enroll Now”
6. Select Term in the drop-down box and click “Select”
7. Review this information and click “Continue”
8. At this point, you can enter a down payment amount.
   • This will be applied today and will be charged to the payment method you enter later in the process. The down payment made towards the student’s account balance will reduce the installment amounts.
9. Review information regarding the Eligible Charges and Credits and click “Display Schedule.” Review the Payment Schedule” and click “Continue.”
10. Read and review this page and select your payment method in the drop-down box. If you have a saved payment method you may select that here or select a new electronic check or Credit Card.
    • If you choose to pay with an electronic check, you will enter your checking or savings account information on the right side of the screen. Please be sure that all of the information is correct.
    • If you choose to pay with a credit/debit card, you will be redirected to the Pay Path servicer’s page and will be prompted to enter your credit card information. A 2.85% fee will be charged for each transaction when using a credit card.
11. Read and review the credit card and ACH agreements that you must accept after entering your account information.
12. Please review the confirmation page and you will be successfully enrolled in the payment plan.

Authorized Users

1. Log in here Authorized User login
2. In the Blue banner click “Payment Plans”
3. Click “Enroll Now”
4. Select Term in the drop down box and click “Select”
5. Review this information and click “Continue”
6. At this point, you can enter a down payment amount.
   • This will be applied today and will be charged to the payment method you enter later in the process. The down payment made towards the student’s account balance will reduce the installment amounts.
7. Review information regarding the Eligible Charges and Credits and click “Display Schedule.” Review the Payment Schedule” and click “Continue.”
8. Read and review this page and select your payment method in the drop-down box. If you have a saved payment method you may select that here or select a new electronic check or Credit Card.
   • If you choose to pay with an electronic check, you will enter your checking or savings account information on the right side of the screen. Please be sure that all of the information is correct.
   • If you choose to pay with a credit/debit card, you will be redirected to the Pay Path servicer’s page and will be prompted to enter your credit card information. A 2.85% fee will be charged with each transaction when using a credit card.
9. Read and review the Credit card and ACH agreements that you must accept after entering your account information.
10. Please review the confirmation page and you will be successfully enrolled in the payment plan.