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Payment Options

Every family is unique in how they can devise plans to pay and/or finance their contribution toward their John Carroll education. There are various planning strategies for families to consider. 

Note:

The maximum cash amount accepted at the Cashier's Office is $2,500 per day.

Families using a credit/debit card through the PayPal service are charged a 2.85% service fee.

 

Tuition Due Dates

Fall 2020:                Friday, August 28, 2020

Spring 2021:           Friday, January 15, 2021

 

Refunds

If a student receives a credit on their account students can opt-in to receive this as a refund. The student should first set up their Title IV Authorization on their Student Profile to allow for the credit to be released. If you need to make a change to your Title IV Authorization please fill out the Student Title IV Authorization form found on our forms page

Refunds are sent to students in the form of a check or electronic refund. If you need to set up an electronic refund please follow these detailed instructions here

  • Please Note: eRefunds can only be set up by the student. Parents who are expecting a refund from a parent plus loan will only receive a credit as a check in the mail at this time. If you are unsure if you or your student will be receiving the credit from the parent plus loan please reach out to our Student Enrollment and Financial Services Counselors to confirm.

 

Students 

  1. To access your billing center you can either go to your Student Profile or use the button below. 
    • In your Student Profile, you will click on 'Student Financial Services', and then 'My Student Account'.
  2. Once in your billing center, you can access your most recent statement on the home page, or by going to 'My Account' you can use the drop-down menu to click on Statements to view all past billing statements. 

Please note that tuition statements are a capture in time. For the real-time status of your balance, you can view it on the home page of your billing center or by clicking on 'Account Activity' under the 'My Account' tab. 

Authorized Users

  1. To access the billing center you can use the button below to access the log-in page.
    • Be sure to bookmark this page! 
  2. Once logged in you can access your most recent statement on the home page, or by going to 'My Account' you can use the drop-down menu to click on Statements to view all past billing statements. 

Please note that tuition statements are a capture in time. For the real-time status of your balance, you can view it on the home page of your billing center or by clicking on 'Account Activity' under the 'My Account' tab. 

Deadlines/Penalties

Balances that are not paid in full or if you have not signed up for the Payment Plan by the first day of the term will be subjected to late fees and holds.

John Carroll has a Tiered Late Fee Assessment for balances in excess of $100:

  • $75 first month
  • $150 second month
  • $225 third month

These late fees will be assessed each month to any outstanding balance. Billing Statements can be viewed in the Billing Portal found here:

Registration holds will be placed on a student’s account with a balance after the first week of classes. These holds will prevent students from registration for the following semester, access to transcripts, final grades, as well as any registration changes. Questions regarding a balance should be directed to the Student Service Counselors by email: enrollment@jcu.edu, or phone: 216.397.4248.

Families have the option to enroll their balance in a five-month-long payment plan per semester. This helps reduce the burden of paying upfront and avoid unnecessary borrowing. 

Enrollment

Payment Plans are based on the Fall and Spring semesters. They require new enrollment at the beginning of each semester and do not roll over from semester to semester. 

There is an enrollment fee of $25 per plan (example: enrollment for Fall 2020 is $25; enrollment for Spring 2021 is $25). After the first two months, there is an additional late enrollment fee of $25, totaling in a $50 enrollment.

  • This enrollment fee is non-refundable.

If you have more than one student attending John Carroll University a payment plan must be enrolled under each student's account. 

Length of Plan 

The Fall plan is 5 monthly installments from August-December and the Spring plan is 5 monthly installments from January-May.

The Plan automatically creates monthly installments based on aid on the account and charges on the account to reflect full payment by December 5 and May 5.

Installments 

The Payment Plan installments automatically pull the 5th of each month.

These installments can be set up to pull from an ACH (electronic check) or a Credit Card Account. 

  • Credit Cards are processed through the PayPath service provider. This has a 2.85% service and will be processed on each installment. 
  • Please do not use Debit Cards to set up your payment plan. Instead please use the ACH method as a 2.85% service fee is still applied when using the PayPath service. 

Additional Information 

Dates and Amounts cannot be changed on the payment plan. If you are struggling to make your payments please reach out to the office for assistance. 

Parents or guardians who wish to enroll in the payment plan must be set up as authorized users first. If the plan is not enrolled under the authorized user's account, only students will receive communication regarding the plan.

If the payment plan is enrolled under the student's account only the student can make payments to the installments directly. The authorized user will only be able to make payments to the overall balance. 

Deluqient Installments and Plans

Late Installments on the Payment Plan - If your payment plan installment is late please be aware that you will be charged a $10 late fee. The payment plan will then recalculate your remaining installments to make up for this payment. You have the ability to make an additional payment to get back on track.

Returned Payments on the Payment Plan - If a payment is returned due to insufficient funds or other issues, a $30 non-sufficient fund fee will be assessed and your remaining installments will recalculate due to the missed installment.

Multiple missed installments can result in being dropped from the plan and withheld from enrolling in any future semester payment plans. 

How to Enroll in the Payment Plan

Students

  1. Log into your Student Profile
  2. Click “Student Financial Services”
  3. Click “My Student Account”
  4. In the Blue banner click “Payment Plans”
  5. Click “Enroll Now”
  6. Select Term in the drop-down box and click “Select”
  7. Review this information and click “Continue”
  8. At this point, you can enter a down payment amount.
    • This will be applied today and will be charged to the payment method you enter later in the process. The down payment made towards the student’s account balance will reduce the installment amounts.
  9. Review information regarding the Eligible Charges and Credits and click “Display Schedule.” Review the Payment Schedule” and click “Continue.”
  10. Read and review this page and select your payment method in the drop-down box. If you have a saved payment method you may select that here or select a new electronic check or Credit Card.
    • If you choose to pay with an electronic check, you will enter your checking or savings account information on the right side of the screen. Please be sure that all of the information is correct.
    • If you choose to pay with a credit/debit card, you will be redirected to the Pay Path servicer’s page and will be prompted to enter your credit card information. A 2.85% fee will be charged for each transaction when using a credit card.
  11. Read and review the credit card and ACH agreements that you must accept after entering your account information.
  12. Please review the confirmation page and you will be successfully enrolled in the payment plan.

Authorized Users

  1. Log in here Authorized User login
  2. In the Blue banner click “Payment Plans”
  3. Click “Enroll Now”
  4. Select Term in the drop down box and click “Select”
  5. Review this information and click “Continue”
  6. At this point, you can enter a down payment amount.
    • This will be applied today and will be charged to the payment method you enter later in the process. The down payment made towards the student’s account balance will reduce the installment amounts.
  7. Review information regarding the Eligible Charges and Credits and click “Display Schedule.” Review the Payment Schedule” and click “Continue.”
  8. Read and review this page and select your payment method in the drop-down box. If you have a saved payment method you may select that here or select a new electronic check or Credit Card.
    • If you choose to pay with an electronic check, you will enter your checking or savings account information on the right side of the screen. Please be sure that all of the information is correct.
    • If you choose to pay with a credit/debit card, you will be redirected to the Pay Path servicer’s page and will be prompted to enter your credit card information. A 2.85% fee will be charged with each transaction when using a credit card.
  9. Read and review the Credit card and ACH agreements that you must accept after entering your account information.
  10. Please review the confirmation page and you will be successfully enrolled in the payment plan.
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Student Access

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Authorized User Access

Need to Set up an Authorized User? 

In order for someone to become an authorized user on the student's account it must first be indicated by the student. 

Student 

  1. Access your billing portal through the link above or by going to your Student Profile. 
  2. Click on Authorized User and add the email address of your authorized user. 

Authorized User

  1. You will receive three emails, one which contains a temporary password to log in. 
  2. Once logged in you can update your profile information and access the billing portal.

Click here for a more detailed instruction guide

Tuition Insurance

John Carroll University understands that higher education is a major investment and therefore has partnered with The GradGuard™ Tuition Protection Plan from Allianz Global Assistance. This plan can reimburse your tuition, fees, and room/board expenses if you withdraw from your classes mid-semester. This option gives your family more peace of mind if the unexpected happens to cover withdrawals due to a covered illness, injury, or psychological conditions.

For more information please visit the GradGaurd website.