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John Carroll University Housekeeping Services operates under the Associate Vice President of Facilities and Auxiliary Services. Housekeeping operates under the departmental mission inspired by the Jesuit Spirit.  Their mission is to provide a clean and safe environment for the John Carroll Community.

The University’s housekeeping/custodial services is contracted and ABM (formerly GCA Services) performs this work.   ABM Industries Acquired GCA Services Group, a Facility Services Leader in the Education and Commercial Industries in April of 2017.  ABM reports to Rory Hill and Mike Roeder in the Auxiliary Services Department.

ABM’s campus offices are located in the lower level of the Dolan Center for Science and Technology in room AG02 (near the east elevator on the garage level).  Residence Halls are cleaned daily seven days a week during the semesters.  The majority of cleaning for Academic Buildings is performed after hours.  Representatives of ABM are available during normal John Carroll hours of operation from 8-5 by calling 216-397-4326 or by email at For scheduling special or extra housekeeping needs for the future, the SchoolDude work order system is preferred.  Follow the link below to place a work order.

ABM On-Site Management Personnel:  216-397-4326

Housekeeping Links & General Information:

Submit a Housekeeping Work Order (via Schooldude): John Carroll University Work Order System

ABM Academic/ Administrative office cleaning schedule: John Carroll University Weekly Office Cleaning Schedule

In case of Housekeeping Emergency need, please call JCU PD at: 216-397-1234 and ABM will be notified.

Facilities Office

The Facilities Office is located in Room 07 on the lower level of the Lombardo Student Center and is open M-F 8:30-5:00.

Phone: (216) 397-4314
Fax: (216) 397-4675