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2025 Medical Summary and Monthly Rate Sheet

2024 Monthly Medical Contribution Rate Sheet 

 

Plan Documents

Benefit Book – Medical Mutual PPO (209)

Benefit Book – Medical Mutual Single HDHP (213)

Benefit Book – Medical Mutual Family HDHP (217)

Benefit Book – MetroHealth Select

 

Medical Mutual Member FAQ

Telemedicine

As a member of Medical Mutual's SuperMed PPO Network, you have access to Cleveland Clinic’s Express Care Online. Express Care Online is a secure service that offers 24/7 care with no appointment needed for simple conditions such as sinus infections, cold symptoms, rashes, ear aches and stomach pain.

About Cleveland Clinic Express Care

Cleveland Clinic Express Care Online

As a member of Medical Mutual – MetroHealth Select/Skyway, you have access to Doc2Go providing 24/7 quality health care when and where you need it through convenient phone or visit consults. Conditions treated include cold and flu symptoms, allergies, pink eye, ear infection, respiratory infection, sinus problems, skin problems and more.

Visit Doc2Go to register and for more information

Pharmacy Benefit

EpiphanyRX is John Carroll's Pharmacy Benefit Management (PBM) Company.  Below are some useful tools to help you with pharmacy needs.

  • Contact Epiphany RX Member Services 24/7 at: 844-820-3260 
  • EpiphanyRX Website with links to member services.

MetroHealth / Skyway

All John Carroll Employees and dependents have access to the MetroHealth System for quality health care including our primary and specialty services as well as Spry, Spry Senior, Mobile Mammogram, Pharmacy, Lumina Imaging and more. See details below.

Spry

At Spry, we offer you a personalized healthcare experience with your primary care physician for an annual membership fee. Your personal primary care physician will take time to understand you and coordinate your care; will be available to you 24/7 via phone call, text or email; will schedule appointments within 24 hours and without any wait time.

Spry Membership Overview  

Spry Senior

At Spry Senior, we know that older adults have specific primary care needs, so we’ve created a healthcare experience that’s specifically for you. From providers who really get to know you, to local neighborhood locations, to all the extras that make it convenient and comfortable to seek care. Primary Care for Ages 58+

Spry Senior Brochure

Mobile Mammogram – New Dates Available

  • Space is limited, Schedule Ahead
  • No doctor order required

MetroHealth is making it easy for you to receive a preventive mammogram from our 3D Mammography Coach around Northeast Ohio. For your convenience, you can schedule ahead by clicking the button below, no doctor order needed. In 15 minutes or less, you can safely receive a state-of-the-art 3D mammography exam from a specially trained Registered Mammography Technologist. The mobile coach brings the same technology used at all MetroHealth Breast Imaging sites with extra safety precautions in place due to COVID-19. To learn more about the MetroHealth Mobile 3D Mammography Coach, visit MetroHealth Mobile Mammogram

Choose MetroHealth Pharmacies for All of Your Medication Needs

​​​MetroHealth pharmacies are your partners in health care, working with MetroHealth providers to ensure you have the right medications at the right time.

We offer assistance finding the best prices; easy refill options, home delivery at no additional cost; 11 convenient locations; routine immunizations, specialty pharmacy to manage medications for chronic conditions and much more! Call, chat or contact us via MyChart today. Call 216-957-6337 (MEDS) 

MetroHealth Pharmacy Information

Our 11 pharmacy locations are conveniently located within MetroHealth facilities at Beachwood, Bedford, Brecksville, Broadway (Cleveland), Buckeye (Cleveland), Cleveland Heights, Main Campus on W. 25th Street (Cleveland), Middleburg Heights, Ohio City, Old Brooklyn (Cleveland) and Parma.

Lumina Imaging for CT Scans and MRI

Quality. Low Cost. Convenience. Lumina Imaging is available for patients to schedule CT and MRI in 4 convenient locations. These freestanding imaging centers offer affordable state-of-the-art imaging in a modern, relaxed environment. Pre-registration and insurance authorization plus auto-arrival technology means no waiting. Scans are read and reports sent within 24 hours. 

About Lumina

New Hospitals and Birthing Center

In 2022, MetroHealth opened the new Glick Center at our main campus on West 25th Street. This modern, state-of-the-art hospital offers spacious, high-tech private patient rooms with sleepers for visitors. The secure campus includes amenities for all with convenient parking and Wayfinding MapApp; Family Resource Center, Nurture Gift Shop, MetroEats and Parkside Cafe and much more.

Our new birthing center is focused on making baby’s first moments peaceful for the entire family. We are dedicated to family-centered care while giving patients the peace of mind with a state-of-the-art NICU for complex baby care when needed. 

Birthing Center Brochure

At our Cleveland Heights campus in 2022, we also opened Cleveland’s newest inpatient behavioral health hospital and outpatient programs. This new facility includes 112 new beds for inpatient care for adolescents, adults and elders struggling with addiction and mental health issues. We also offer partial hospitalization, intensive outpatient programs and outpatient care. 

Behavioral Health Hospital Brochure

Carrier

Phone

Website

Metro Select / Skyway

216-778-8818 or 440-592-1120

https://www.skyway.healthcare/members/

Medical Mutual of Ohio

216.687.6000 or 800.232.7400

www.medmutual.com

Epiphany RX Member Services

1-844-820-3260 

 https://www.epiphanyrx.com

Cigna Dental

PPO: 888.336.8258
HMO: 800.367.1037

www.cigna.com

EyeMed

866.939.3633

www.eyemedvisioncare.com

Vision Service Plan (VSP)

800.877.7195

www.vsp.com 

Center For Benefits Management (CBM)

Center for Benefits Management (CBM) customer service team is available to JCU employees to who participate in the University’s health plans to address questions or concerns pertaining to your medical, prescription drug, dental, and vision benefits at no charge.   CBM can answer all types of benefits questions, from eligibility and coverage under our plans, all the way to assisting you navigate complicated billing situations.

The Center can be reached at 1-877-250-9001, Monday through Friday from 9:00am-5:00pm. Please keep this number for reference to use as your first point of contact for any health benefits questions.