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W4 Changes

To Change W4 Information:

  1. Once you are logged into Banner Self-Service select Employee Services.
  2. Select Tax Forms.
  3. Select W4 Tax Exemptions/Allowances.
  4. Select Update located at the bottom of the page.
  5. Complete the fields that you would to change and select Save with Electronic Signature button.

NOTE: Tax updates are processed immediately but are subject to review by the Payroll Office.

Changing Address Information

To Change Address Information:


  1. Once you are logged into Banner Self-Service select Personal Information.
  2. Select Address(es) and Phone(es).
  3. To change an address click on the Current address link under the mailing section.
  4. Make the changes.
  5. Select the Submit button.
Emergency Contacts

To Add, Change, or Delete Emergency Contact Information:

  1. Once you are logged into Banner Self-Service select Personal Information.
  2. Select Update Emergency Contacts.
  3. To Add an emergency contact select New Contact, enter the requested information and select the Submit  Changes button.
  4. To Change contact information select the name of the contact, make the appropriate changes and select theSubmit Changes button.
  5. To Delete an emergency contact select the name of the contact, select Remove Contact, and select the Submit Changes button.
Performance Management

Annual Performance Evaluation Process
Every employee deserves an opportunity to receive honest and specific feedback regarding their performance. This includes recognizing achievements and indicating opportunities for improvement and professional development that will lead to career growth. Please visit the Annual Performance Evaluation Process page to learn more and access materials.

Positive Corrective Action
Positive corrective action is an efficient and effective way of addressing employee performance and conduct issues.  Go to the Training Modules for more information or click here to access the positive corrective action form.

Annual Performance Review Process

All full-time, part-time and reduced hour staff employees are required to participate in the annual performance review process. Employee accomplishments, opportunities for improvement, professional development objectives and annual goals are discussed and documented.  In addition, during this process the employee’s current job description is reviewed and, if necessary, updated.

The 90 Day Probationary Evaluation and the Annual Staff Performance Evaluation are administered electronically.  Below are resources and commonly used tools regarding the performance management process:

  • Performance Management Updates:  This PowerPoint discusses proposed changes to the 2020 Annual Review Process as well as how we are transitioning in 2019.
  • Conducting an Interim Review
  • Annual Performance Evaluation Categories:  This guide provides a description of each overall performance category along with specific examples.
  • John Carroll University Organizational Values:  This guide provides a description of each organizational value.
  • Performance Improvement Plan
  • Performance Indicator Descriptions
    • Demonstration of Mission & Inclusivity: Demonstrates awareness of the mission, vision and goals of the University. Actively promotes a culture of inclusive excellence; supports or improves diversity of the faculty, staff and student body.
    • =Quality & Quantity of Work: Completes all phases of work thoroughly, effectively and accurately. Achieves expected results in a timely fashion. Accomplishes assigned work of a specified quantity within a specified period of time.
    • Reliability: Consistently reports to work and to meetings as scheduled or required, on time and prepared.
    • Initiative/Creativity: Self-reliant, resourceful and creative in meeting objectives; follows through on assignments and modifies or develops new ideas, methods or procedures to effectively meet changing circumstances.
    • Cooperation with Others: Works well with others and demonstrates a willingness to cooperate. Is courteous and effective in dealing with co-workers, subordinates, supervisors and constituents.\
    • Relationship with Supervisor: Responds appropriately to supervisory directions and comments. Seeks appropriate guidance from the supervisor and communicates effectively regarding assignments.
    • Capacity to Develop: Demonstrates the ability and willingness to accept new and/or more complex duties and responsibilities.
  • Performance Review Action Verbs

Job Description Tools