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We will be hosting a Virtual Benefits Fair this fall.  Many of our benefit providers will be presenting as well as hosting one-on-one sessions.  We hope this new format allows you the opportunity to gain knowledge about what our benefit providers offer and to have informative discussions.

Check out Benefits Fair, Flu Shots and Open Enrollment


Employees are eligible for benefits according to the employee class and exemption status to which they are assigned. This section both defines the employee class as well as describes which benefits apply to each class.


Full-time, twelve (12) month employee: An employee who is scheduled to work on average at least thirty-seven and one-half (37.5) hours or more per week over twelve (12) months of the year.
Full-time, eleven (11) month employee: An employee who is scheduled to work on average at least thirty-seven and one-half (37.5) hours or more per week over eleven (11) months of the year.
Full-time, ten (10) month employee: An employee who is scheduled to work on average at least thirty-seven and one-half (37.5) hours or more per week over ten (10) months of the year.
Full-time, nine (9) month employee: An employee who works over a nine (9) month schedule with at least an average of thirty-seven and one-half (37.5) hours or more per week.
Part-time with Retirement Benefits: the assignment to a position budgeted for at least 1,000 hours, but less than 1,650 hours in a calendar year.
Part-time: the assignment to a position budgeted for less than 1,000 hours in a calendar year. This position could be either regular or temporary.
Temporary: The assignment to a position for a limited period of time.

Faculty Eligibility Definitions

Full-time and part-time status is determined by the Provost’s Office.


This section includes information on medical, dental, vision, flexible spending, life and long term disability. It includes summary and rate sheets as well as plan documents.

Choose applicable cohort:

2021 Faculty Benefit Summary
2021 Faculty Tiered Medical Contribution Rates

2020 Faculty Benefit Summary
2020 Faculty Tiered Medical Contribution Rates

Information about the MetroHealth Select Plan (available to all new and existing employees)

Faculty Benefits Plan Overview

Faculty Parental Leave Policy


Employee’s Flexible Spending Arrangements (FSAs) are available through Medical Mutual.  This section describes the different FSA account types as well as explains how to access your FSA online through My Health Plan.

Benefit Book – Medical Mutual PPO (109)
Benefit Book – MetroHealth Select
Cigna Dental Preferred Provider Organization (DPPO)
Cigna Dental Health Maintenance Organization (DHMO)
Flexible Spending Account Plan Document
Life Insurance and AD&D
Unum Long Term Disability


This section defines many of the terms used throughout the benefits webpage.

As a member of Medical Mutual's SuperMed PPO Network, you have access to Cleveland Clinic’s Express Care Online. Express Care Online is a secure service that offers 24/7 care with no appointment needed for simple conditions such as sinus infections, cold symptoms, rashes, ear aches and stomach pain.

About Cleveland Clinic Express Care

Cleveland Clinic Express Care Online

Mobile Mammogram – New Dates Available

  • Space is limited, Schedule Ahead
  • No doctor order required

MetroHealth is making it easy for you to receive a preventive mammogram from our 3D Mammography Coach around Northeast Ohio. For your convenience, you can schedule ahead by clicking the button below, no doctor order needed.

In 15 minutes or less, you can safely receive a state-of-the-art 3D mammography exam from a specially trained Registered Mammography Technologist. The mobile coach brings the same technology used at all MetroHealth Breast Imaging sites with extra safety precautions in place due to COVID-19.

The mobile coach will be at the following Discount Drug Mart locations from 8 a.m. - 5 p.m. (Monday - Friday dates) and 9 a.m. - 4 p.m. (Saturday dates).

To learn more about the MetroHealth Mobile 3D Mammography Coach, visit

Virtual Care replaces Retail Clinics

​Throughout the pandemic, patients and clinicians used virtual care to stay safe and provide effective care. Sick visits and minor injuries can and are now conveniently addressed through virtual visits. ​​As we continue to look forward, we recognized that the retail care model has been replaced by virtual care. ​Therefore, effective July 6, MetroHealth is no longer operating retail clinics at Discount Drug Mart locations. 

MetroHealth Pharmacies now Offering Free COVID Vaccines

​​​Free COVID-19 vaccines are now available at all MetroHealth Pharmacy locations. With 10 MetroHealth Pharmacy locations throughout Cuyahoga County, this allows more convenience and increased access to COVID-19 vaccines.

Participants are encouraged to schedule an appointment to get vaccinated online through their MyChart account (if you are a MetroHealth patient) or by visiting MetroHealth's COVID-19 vaccine scheduler​. Patients who need help scheduling their vaccine may call 216-778-6100. Walk-ins will also be accepted at all sites.

All pharmacies will offer the Pfizer vaccine, which can be given to anyone age 12 and up, except Broadway, which will offer only the Moderna vaccine for those 18 and up. When patients get their first dose, they'll be scheduled for their second dose. Minors must be accompanied by a parent or guardian. They also must complete a registration/consent form and bring it to the appointment.




Currently John Carroll University participates in the Teachers Insurance and Annuity Association of America (TIAA) retirement plans. This section explains how to access information about your retirement plan.

John Carroll University recognizes the importance of helping you plan for your financial future. Your retirement program is an important part of your overall benefits.

Currently John Carroll University participates in the Teachers Insurance and Annuity Association of America (TIAA) retirement plans. For detailed information about the plans offered, please go to the dedicated John Carroll / TIAA website at

New IRS Limits for 2021

The limit on elective deferrals – the most an employee can contribute to a 403(b) account out of salary – is $19,500 in 2021 (no change from 2020). Employees who are age 50 or over at the end of the calendar year can also make catch-up contributions of beyond the basic limit on elective deferrals. For a link to the IRS website click HERE.
Quick Guide to Managing Your Retirement Account Online

University’s retirement plan summary annual reports

To comply with requirements established by the Employee Retirement Income and Security Act (ERISA) of 1974, this is notification that the University’s retirement plan summary annual reports for the plan year January 1, 2019 through December 31, 2019 are available for review below.


If you have any questions about this notification, please feel free to contact Ryan Armsworthy, Director of Total Rewards at 216-397-1576.

CBIZ Retirement Matters Newsletter – 3Q 2017

CBIZ Retirement Matters Newsletter - 3Q2019

CBIZ Retirement Matters Newsletter - 4Q2019

Get TIAA Assistance

TIAA Live Webinars


Reserve your spot at the TIAA Live Webinars


John Carroll University offers a variety of leave opportunities to support employee work-life balance and respect an employee’s need for time away from work. 

Paid Leave Time Chart 

Please see section I-4: Leaves and Accommodations on the Policies Page



Program Description

MyLifeExpert is an Employee Assistance & Work/Life Program (EAP) offering counseling, training, organizational development, medical specialists and much more.

Employees have access to professional phone support around-the-clock, on an unlimited basis, offering you and your family members peace of mind that there is always someone to talk to, 24 hours a day, 365 days a year. This employer-paid benefit offers confidential support to you and your household members, dependents living away from home, parents & parents-in-law.

MyLifeExpert covers a wide spectrum of personal and work-related challenges and daily living matters including stress/family issues, depression, anxiety, substance abuse, legal and financial pressures, child and elder-care needs, and other commonly experienced concerns. Below is a summary of program features:

  • 24/7/365 phone support, answered LIVE by licensed masters level mental health professionals
  • Face-to-face counseling sessions through a broad network of providers
  • Legal, financial, and identity theft recovery assistance
  • Child & elder care assistance
  • A comprehensive web-based portal with articles, resources, referral locators and interactive features
  • Referrals to community resources

Employees are encouraged to contact MyLifeExpert directly at 1-800-292-2780 or email them at

MyLife Expert Printable Material






Metro Select
Medical Mutual of Ohio 216.687.6000 or 800.232.7400
HealthSmartRx/ExpressScripts 1-800-681-6912
Cigna Dental PPO: 888.336.8258
HMO: 800.367.1037
Optum Bank 877.470.1772
EyeMed 866.939.3633
Vision Service Plan 800.877.7195

Business Plans Inc. (COBRA Administration) 800.865.4485
Medical Mutual FSA (Flexible Spending) 800.525.9252
Unum – Life, AD&D, LTD 800.421.0344
TIAA (Retirement) 800.842.2252
Liberty Mutual 800.437.7995 Ext. 54066
Ohio Educational Credit Union 216.621.6296 Ext. 3066
Fax: 216.621.6190
MyLifeExpert 1-800-227-6007
PNC Bank 216.382.6900
Huntington Bank 216.515.6122
RTA-Commuter Advantage 216.621.9500

Howard Hanna Real Estate 800.321.0558 Ext. 262



Here you’ll find information about our tobacco- and smoke-free campus policy as well as resources to help you quit smoking: