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Employees are eligible for benefits according to the employee class and exemption status to which they are assigned. This section both defines the employee class as well as describes which benefits apply to each class.


Full-time, twelve (12) month employee: An employee who is scheduled to work on average at least thirty-seven and one-half (37.5) hours or more per week over twelve (12) months of the year.
Full-time, eleven (11) month employee: An employee who is scheduled to work on average at least thirty-seven and one-half (37.5) hours or more per week over eleven (11) months of the year.
Full-time, ten (10) month employee: An employee who is scheduled to work on average at least thirty-seven and one-half (37.5) hours or more per week over ten (10) months of the year.
Full-time, nine (9) month employee: An employee who works over a nine (9) month schedule with at least an average of thirty-seven and one-half (37.5) hours or more per week.
Part-time with Retirement Benefits: the assignment to a position budgeted for at least 1,000 hours, but less than 1,650 hours in a calendar year.
Part-time: the assignment to a position budgeted for less than 1,000 hours in a calendar year. This position could be either regular or temporary.
Temporary: The assignment to a position for a limited period of time.

Faculty Eligibility Definitions

Full-time and part-time status is determined by the Provost’s Office.


This section includes information on medical, dental, vision, flexible spending, life and long term disability. It includes summary and rate sheets as well as plan documents.

Choose applicable cohort:

2020 Faculty Benefit Summary
2020 Faculty Tiered Medical Contribution Rates

Information about the MetroHealth Select Plan (available to all new and existing employees)

Faculty Benefits Plan Overview

Faculty Parental Leave Policy


Employee’s Flexible Spending Arrangements (FSAs) are available through Medical Mutual.  This section describes the different FSA account types as well as explains how to access your FSA online through My Health Plan.

Benefit Book – Medical Mutual PPO (109)
Benefit Book – MetroHealth Select
Cigna Dental Preferred Provider Organization (DPPO)
Cigna Dental Health Maintenance Organization (DHMO)
Flexible Spending Account Plan Document
Life Insurance and AD&D
Unum Long Term Disability


This section defines many of the terms used throughout the benefits webpage.

As a member of Medical Mutual's SuperMed PPO Network, you have access to Cleveland Clinic’s Express Care Online. Express Care Online is a secure service that offers 24/7 care with no appointment needed for simple conditions such as sinus infections, cold symptoms, rashes, ear aches and stomach pain.

About Cleveland Clinic Express Care

Cleveland Clinic Express Care Online


Currently John Carroll University participates in the Teachers Insurance and Annuity Association of America (TIAA) retirement plans. This section explains how to access information about your retirement plan.

John Carroll University recognizes the importance of helping you plan for your financial future. Your retirement program is an important part of your overall benefits.

Currently John Carroll University participates in the Teachers Insurance and Annuity Association of America (TIAA) retirement plans. For detailed information about the plans offered, please go to the dedicated John Carroll / TIAA website at

New IRS Limits for 2020

The limit on elective deferrals – the most an employee can contribute to a 403(b) account out of salary – is $19,500 in 2019 ($19,000 in 2019). Employees who are age 50 or over at the end of the calendar year can also make catch-up contributions of beyond the basic limit on elective deferrals. For a link to the IRS website click HERE.
Quick Guide to Managing Your Retirement Account Online

University’s retirement plan summary annual reports

To comply with requirements established by the Employee Retirement Income and Security Act (ERISA) of 1974, this is notification that the University’s retirement plan summary annual reports for the plan year January 1, 2018 through December 31, 2018 are available for review below.


If you have any questions about this notification, please feel free to contact Ryan Armsworthy, Director of Total Rewards at 216-397-1576.

CBIZ Retirement Matters Newsletter – 3Q 2017

CBIZ Retirement Matters Newsletter - 3Q2019

CBIZ Retirement Matters Newsletter - 4Q2019

Get TIAA Assistance

TIAA Live Webinars

Introduction to Social Security

Many people collect Social Security benefits but not all understand how benefits are calculated, how to apply, or basic strategies for claiming benefits. Learn the basics about Social Security including eligibility, how to apply, how your benefit is calculated, and strategies for claiming benefits.

March 17 at 12 p.m. (ET)

Market proof your retirement

In retirement—and the years leading up to it—protecting your savings becomes just as important as growing it. Join us to learn how to create your own personal pension with TIAA Traditional, offered by Teachers Insurance and Annuity Association of America (TIAA).

March 18 at 12 p.m. (ET)

Understanding Health Savings Accounts (HSAs)

You may know about the tax advantages of contributing to a Health Savings Account (HSA), but did you know that HSAs are also a way to save for health care in retirement? This webinar will help you understand unique aspects of HSAs including how they help account owners to pay for current health care expenses and save for those in the future. We hope that you will join us for this educational event.

March 19 at 12 p.m. (ET)

Reserve your spot at the TIAA Live Webinars


John Carroll University offers a variety of leave opportunities to support employee work-life balance and respect an employee’s need for time away from work. 

Paid Leave Time Chart 



Program Description

IMPACT Solutions Employee Assistance & Work/Life Program (EAP) is a behavioral healthcare and people development program offering counseling, training, organizational development and medical specialists.

Employees have access to professional phone support around-the-clock, on an unlimited basis, offering you and your family members peace of mind that there is always someone to talk to, 24 hours a day, 365 days a year. This employer-paid benefit offers confidential support to you and your household members, dependents living away from home, parents & parents-in-law.

IMPACT Solutions covers a wide spectrum of personal and work-related challenges and daily living matters including stress/family issues, depression, anxiety, substance abuse, legal and financial pressures, child and elder-care needs, and other commonly experienced concerns. Below is a summary of program features:

  • 24/7/365 phone support, answered LIVE by licensed masters level mental health professionals
  • Face-to-face counseling sessions through a broad network of providers
  • Legal, financial, and identity theft recovery assistance
  • Child & elder care assistance
  • A comprehensive web-based portal with articles, resources, referral locators and interactive features
  • Referrals to community resources

Employees are encouraged to contact IMPACT Solutions directly at 1-800-227-6007 or via their website at

Impact Solutions Printable Material






Metro Select
Medical Mutual of Ohio 216.687.6000 or 800.232.7400
HealthSmartRx/ExpressScripts 1-800-681-6912
Cigna Dental PPO: 888.336.8258
HMO: 800.367.1037
Optum Bank 877.470.1772
EyeMed 866.939.3633
Vision Service Plan 800.877.7195

Business Plans Inc. (COBRA Administration) 800.865.4485
Medical Mutual FSA (Flexible Spending) 800.525.9252
Unum – Life, AD&D, LTD 800.421.0344
TIAA (Retirement) 800.842.2252
Liberty Mutual 800.437.7995 Ext. 54066
Ohio Educational Credit Union 216.621.6296 Ext. 3066
Fax: 216.621.6190
IMPACT Solutions 1-800-227-6007
PNC Bank 216.382.6900
Huntington Bank 216.515.6122
RTA-Commuter Advantage 216.621.9500

Howard Hanna Real Estate 800.321.0558 Ext. 262



Here you’ll find information about our tobacco- and smoke-free campus policy as well as resources to help you quit smoking: