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The Integrated Marketing and Communications (IMC) Office is pleased to announce the launch of the new University website. The site is the result of a two-year, campus-wide effort to dramatically reposition our brand and enhance the way we communicate online. 

Project Background and Goals

The primary objectives of our website overhaul have been focused on: 

  • A responsive, mobile-first design
  • Improved navigation for site visitors
  • Increased visibility of academic programs
  • Increased accessibility
  • A more robust interface for web content editors and developers

The new site targets prospective students, their families, and current students. A website is often where prospective students gain their first impression of the University, and it's where many others first encounter us. It was important that we created a web experience that spurred prospective students to action along the path to enrollment, while providing easy access to current student resources. Secondary audiences include faculty, staff, alumni, and donors.

Change to Drupal

The project involved replacing the Wordpress web infrastructure with Drupal, an enterprise, open source, web content management system (CMS). Drupal is a very popular web CMS used by many large and small organizations, and has increasing use in higher education

Community Involvement

An undertaking this size would not have been possible without the help of the entire John Carroll community. We are grateful to our campus partners, and our vendor Upward Brand Interactions, who assisted us throughout the process. We believe this new site will have a positive impact on our ability to tell the John Carroll story.


Drupal has become one of the the most powerful open source content management systems and a popular choice among many higher education organizations and entities — likely for its flexibility, scalability, and high security. It puts mobile users at its core and is built for mobile first and desktop second.

Drupal provides up-to-date digital solutions and is backed by an active community members and teams of seasoned developers all over the world. 

With Drupal, web content editors have much more functionality and the ability to better manage their content. The new site will provide a friendly interface for web editors to upload and revise content.

Pre-designed templates will put in place a uniform design system that will pull the site together into a cohesive look. These templates were also designed to meet University standards for accessibility, fonts, and colors. This will enable web page editors to save time by being able to focus solely on the content. 

The templates provide flexibility in the way we present content to users, breaking it up into more digestible content blocks. 

In an effort to keep our site secure and eliminate inactive users, we have identified and added one Drupal content editor for each site. If you need editing access for a site and have not received it from us, please complete the IMC web request form. You will need to provide the link(s) to the site(s) in which you need access.

Rachel Purton
Web Developer


Once you have access, you may sign in to Drupal at

Our training guide PDF is ready for use. Download the Drupal training guide.

If we have not contacted you and you would like further training, please reach out to us. We are happy to schedule tailored trainings based on your department or area-specific needs, which can include a deeper dive into other features or templates.

The main URL,, has changed to New URLs have been assigned, and IMC has worked to set up redirects for old URLs to redirect users to the new site. 

However, if you receive a 404 error, please fill out a request form to have the page redirected. In your request, you will need to provide the following: 

  • Page where you clicked the link that is erroring 
  • URL of the page that shows the 404 error
  • The new page URL it should be going to, if known

JCU has a duty to maintain compliance with accessibility laws, such as the ADA and Section 504, and to continue to monitor JCU’s website’s accessibility. Integrated Marketing and Communications has continued to work in close partnership with the Web Accessibility Task Force to accomplish this goal. This work is critically important and closely aligned with JCU’s mission; accessibility helps make every member of the campus community feel welcome by providing all users with access to educational and employment information and services.

In early 2019, all web editors will be required to review a detailed PowerPoint and video that demonstrates how to create an accessible PDF for uploading to Drupal and how to make legacy PDF files more accessible. The PowerPoint is expected to be ready for use by the end of January, with the video following shortly thereafter.


If you have a concern about accessibility of a particular web page or site, please submit the concern to these offices:

For Students:

Allison West Kaskey
Director of Student Accessibility Services, and ADA Disability Coordinator or 216.397.4967

For Staff and Faculty:

Garry Homany
Director of Regulatory Affairs/Risk Management, and ADA Disability Coordinator or 216.397.1982

We are maintaining the old JCU WordPress site for at least one year. If you need to reference any old pages, or download old images and files, please fill out a request form and ask for access information.