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Service Desk 
helpdesk@jcu.edu
216.397.3005

Service Desk Hours

Fall and Spring Semester
Mon - Thurs: 8am - 9pm
Friday: 8am - 6pm
Saturday: Noon - 6pm
Sunday: Noon - 6pm

Summer hours
Monday - Friday: 8am - 6pm
Saturday: (On-call essential system/network support only)
Sunday: (On-call essential system/network support only)