Frequently Asked Questions
Questions about the Academic Plan
John Carroll University will resume campus operations, including academic instruction, student activities, on-campus housing and dining, beginning in August. With the health, safety, and well-being of our community as our top priority, we plan to begin on-campus instruction on August 31 using the Flexible Hybrid (HyFlex) Learning model and follow the previously published Academic Calendar for 2020-21. We continue to monitor guidelines from the State of Ohio, the Cuyahoga County Board of Health, and the CDC to inform our plans. Our focus remains on delivering the high-quality and deeply engaged educational experience that John Carroll is known for.
The HyFlex model combines elements of classroom instruction with online learning. Students will be able to attend classes in person or remotely while also availing themselves of online modules created by their instructors. The use of online material will leave more time for genuinely interactive learning in the classroom.
Yes, some students may choose to take all classes online. The University intends to record all classroom sessions so that students will be able to access on-site instruction as well as online material. At the same time, students will be encouraged to attend the “live” meetings that are part and parcel of the HyFlex model.
In certain cases, a class may be offered completely online if developed and designated as an online course, or to accommodate the health needs of the instructor related to COVID-19. In those instances, students will be informed of the situation prior to the start of the semester.
Yes, the HyFlex model is designed to have students in class as well as recording these sessions for those who cannot attend. In addition, the in-class session can be attended remotely while it is in session.
Our HyFlex approach will allow us to accommodate an early departure from campus, should that be necessary. We are prepared to dismiss students from campus at Thanksgiving and complete the last two weeks of instruction remotely with little disruption to their course delivery. Our courses will be designed to make this transition intentionally, as opposed to the abrupt transition we experienced this past spring.
The spring semester is planned to occur according to the current 2020-2021 academic calendar (January 19, 2021 through May 14, 2021). If conditions change due to the spread of the COVID-19 virus or State of Ohio guidelines, the HyFlex model will allow the University to pivot to an on-line instruction.
Questions about the Student Experience
The Office of Residence Life is planning for your return to on-campus living in August! We are developing plans that prioritize your health and safety, follow local, state, and national health-related guidance and directives, and focus on providing you with an engaging residential community experience. Our current planning includes:
- Increased availability of single-occupancy room options. We recognize that some students want to live with a roommate in the fall while others may prefer to live in a single-occupancy room. We have increased the number of single-occupancy rooms available and have provided students with the opportunity to select a single room.
- The development of enhanced cleaning protocols for community bathrooms and community spaces, including the availability of cleaning products for individual use in the community bathrooms.
- A review of all residence hall common areas to designate capacities that allow for appropriate social distancing.
- A review of double-occupancy residence hall rooms to determine furniture layouts that best support students’ health.
- The development of expectations and educational opportunities that highlight the shared responsibility of prioritizing the health of all members of our residential community.
- Designing a move-in process focused on the health and safety of our students, their families, and the entire JCU community.
- Preparing to support students who may exhibit symptoms of, test positive for, or are diagnosed with COVID-19.
If it is determined that the residence may not open or will be officially closed, residents will be released from the housing agreement.
Students who have already signed the housing agreement and have a housing assignment can be released without penalty before moving in. For first and second year students, the residency requirement will remain in effect. Therefore, if a first or second year student requests to be released from the housing agreement, they must verify they are commuting from home (the primary residence of their parent or guardian that is located within 35 miles of the JCU campus). The Request for Release application and process is available here.
We are working with Parkhurst, our dining provider, to develop plans that align with current state and local guidance for dining facilities. Plans include enhanced sanitation, following social distancing requirements, mobile ordering, and reductions of self-service options. Full details will be provided this summer.
We are awaiting guidelines from the NCAA and the Ohio Athletic Conference related to the conditions under which each sport will be able to operate. More information will be shared with student athletes as it becomes available.
We will follow State of Ohio and County Public Health guidelines as well as the best practices provided by the National Intramural Sports and Recreation Association for opening workout facilities. We have begun the renovation of our main workout facility, the Corbo Room, which will be expanded in size with new equipment that will allow for social distancing. Access to the Rec Center will be determined by the room capacities and required cleaning protocols.
The Center for Service and Social Action (CSSA) will continue to coordinate and offer weekly service opportunities for all service-learning courses and all interested students. For the fall semester, all weekly service activities will be virtual service activities to ensure the safety of our students, our community partners, and the vulnerable populations with whom we work. In ongoing meetings with our community partners, they have told us that their needs are greater now than ever before.
Yes. We will offer Mass on campus following the State of Ohio guidelines for group gatherings and the Diocese of Cleveland guidelines regarding Liturgies. We will also continue to accommodate the needs of students from all faiths, following social distancing guidelines.
Yes. Most of the 80-plus student organizations will continue to be active, although their meetings and activities will likely be a combination of in-person and virtual experiences, due to room capacities and social distancing requirements.
Yes. We plan to offer events on campus as State of Ohio guidelines for group gatherings and room capacities allow. Social distancing and masks will be part of the new norm of operations.
Questions about Health, Safety, and Wellness
Our plan to keep JCU safe this fall is contingent on cooperation from our entire community to ensure a safe and healthy learning environment. Students will be required to wear masks in classes, in campus buildings with the exception of dining facilities while eating, and while in their residence hall rooms. Students will be expected to wear masks in common spaces in the residence halls and the Lombardo Student Center/Rec Plex. We will be following State of Ohio and County health and safety guidelines. Masks will be strongly encouraged when outdoors, in particular when social distancing cannot be maintained.
Employees and guests are required to follow the same guidelines.
We are following guidance and requirements of the State of Ohio, the Cuyahoga County Board of Health, and the Cleveland Clinic regarding testing, tracing and tracking of the COVID-19 virus. At this time we are not planning to test all students, faculty, and staff but we are requiring daily health symptom assessments for employees working on campus this summer. We are in the process of considering a number of options for health symptom assessments for students and employees in the fall. The JCU Student Health and Wellness Center partners with Cleveland Clinic doctors who practice on campus and will assist us in accessing tests as recommended.
The steps in a daily symptom assessment are as follows:
- Do I have a temperature of 100.4 degrees or higher? If yes, students should contact the JCU Health and Wellness Center by telephone. Employees should contact their supervisor and should not come to campus.
- Do I have a fever, cough, or shortness of breath or difficulty breathing?
- Do I have at least two of these symptoms: fever, chills, muscle pain, headache, sore throat or new loss of taste or smell?
Under the direction of the Cuyahoga County Board of Health (CCBH), the JCU Student Health & Wellness Center will notify and inform the appropriate individuals who may have had contact with the infected individual.
Students should contact the JCU Student Health and Wellness Center by telephone at 216-397-4349 to discuss their symptoms.
Employees should contact their health care provider by telephone.
We are designating rooms on residence hall floors that are isolated from other floors and wings to isolate students with symptoms.
JCU is making decisions that prioritize the health and safety of students, their families, faculty, staff, and the community. Our plan starts with an expectation that all members of the community will positively contribute to a safe and healthy learning environment. This will require that students, faculty, and staff take responsibility for their own actions, monitoring their health and following guidelines provided by the State of Ohio and local public health officials and the University in terms of maintaining social distancing, wear masks in indoor spaces, frequently wash hands, clean and sanitize personal property, offices, and residence hall rooms as applicable.
The COVID-19 pandemic requires JCU and JCU community members to utilize multiple layers of protection to keep the campus and workplace clean. Cleaning and disinfection in concert with wearing masks, social distancing and frequent hand washing is essential to preventing the spread of the virus. As we prepare for the reopening of campus, our housekeeping contractor will be cleaning all residential rooms, classrooms, labs and common areas with an EPA-approved disinfectant effective against the virus. Enhanced cleaning in each area will be supplemented with increased frequency of cleaning of high-touch surfaces including door handles, elevator buttons and handrails. Disinfectant products will be supplied to faculty and staff to self-disinfect their desks and shared office equipment. Hand sanitizer stations have also been installed at building entrances, in high-traffic areas, restrooms, computer labs and other common spaces.
Questions about Tuition and Fees
A student may request a deferral for one semester or a full year by contacting an Enrollment Manager. Requests for deferrals must be made by August 1, 2020. Merit scholarships will remain intact, however any mission based scholarship, endowed or tuition exchange award cannot be held and students will need to reapply for consideration. To be reconsidered for need-based financial aid, the student must complete the Free Application for Federal Student Aid (FAFSA) for the 2021-2022 academic year (our preferred early filer deadline is December 1).
Tuition is set regardless of the instructional method. The HyFlex model is simply a different way of providing the high-quality educational experience for which John Carroll is noted. HyFlex was developed years before the current pandemic for entirely pedagogical reasons, specifically, to accommodate the various learning styles and schedules of students. It seeks to promote their engagement by an array of methods, of which remote instruction is only one. In addition, the online element makes HyFlex readily adaptable to all-remote teaching, should circumstances make that necessary again. Because HyFlex requires a rethinking of traditional classroom instruction, our faculty are enrolled in special summer workshops designed to thoroughly familiarize them with the model.
Room and Board will be returned based on the date residence halls are officially closed should we need to return to fully on-line classes. Any prorated room and board credit will be reflected on a spring semester billing statement.