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Where are we located?

The University Counseling Center is located two doors down from the tennis courts at 2567 South Belvoir Boulevard. We are next door to Career Services. View the Campus Map to see the location of our offices.

When are we open?

We are open Monday through Friday between the hours of 8:30-5:00. We are closed during the months of June and July.

How do you make an appointment?

An initial session can be scheduled any time between 8:30 a.m. and 5 p.m., Monday through Friday. We ask students to arrive approximately 20 minutes before their scheduled appointment to complete some intake paperwork. Call 216-397-4283 to make an appointment.

What can you expect at the initial session?

The session usually lasts about 50 minutes. During this time you will be asked to provide some background information about yourself and the circumstances that brought you to the Counseling Center. The intake counselor will also explain the services of the Counseling Center that you might find most helpful. Future sessions may be with a different counselor than the one you will be speaking with during your initial visit.


The services of the Counseling Center are offered free of charge to all students currently enrolled in credit courses at John Carroll University.

What about Confidentiality?

All information shared during the counseling experience is held in complete confidence within the Counseling Center, except in cases where there is imminent danger to the individual or another perso

Individual Counseling

Counselors are available to meet on an individual basis with students seeking help. The student seeking counseling can talk confidentially about anything that is on his or her mind. Students seek counseling to deal with a wide variety of concerns including but not limited to: stress, anxiety, sadness, grief, family difficulties, relationships, self-esteem, loneliness, body image or eating concerns, and academic difficulties.


A part-time psychiatrist and psychiatry resident(s) are available at the Counseling Center on a limited basis (Wednesday afternoons) to provide assessment and medication monitoring for students engaged in counseling services. Any student using psychiatry services must all continue to use counseling services. If a student is interested solely in psychiatry, our office can provide off campus referrals.

Crisis/Emergency Services

Refer to our Emergency Info page

Consultation Services

Faculty, staff, parents, and students who are concerned about a student can consult with our counseling staff.

Educational Workshops and Self-Help Resources

Our staff offers workshops and programs that support student development to the entire campus community. If you would like the Counseling Center to provide a presentation or other outreach programming to your student group or class, please complete the Outreach Request Form. Self-help brochures on a wide variety of topics are available free of charge at the Counseling Center. We also offer psycho-educational videos and other resources on our website’s Mental Health Resources page.

In addition to providing counseling services to JCU students, the Counseling Center also provides students with off-campus referrals in the greater Cleveland community. Off-campus referrals can offer longer term and more specialized services, which are sometimes the best fit for students. Additionally, referrals are a way for JCU students to utilize counseling services when the Counseling Center is closed during the summer months.

Feel free to stop by the Counseling Center to request off-campus referral information. We have a database of referrals to meet your specific needs including:

  • General individual or group counseling services
  • Providers in different areas (east, west, south side locations – or tips for finding providers near your home if you’re not from the area) and with various payment methods (insurance, sliding scale, free)
  • Psychiatry
  • ADHD testing and other testing
  • Specialized clinical issues including eating disorders, substance use

scope of care

Welcome to the John Carroll University Counseling Center

Mission Statement

The mission of the University Counseling Center is to foster the growth of students within the context of the whole person; enhancing their emotional, spiritual, intellectual, and social development in order to facilitate the achievement of their academic and personal goals.

Diversity Statement

The Counseling Center at John Carroll University is fully committed to serving all students, regardless of race, ethnicity, national origin, religious or spiritual beliefs, gender, sexual orientation, physical and mental abilities, or socio-economic status, in a manner that confirms, affirms and supports their inherent dignity, worth, and value. The Counseling Center staff consciously and proactively strives to create an atmosphere of openness, trust, respect, and safety, where diversity in attitudes, beliefs or values can be explored and discussed. We strive to educate ourselves and others on issues related to power, privilege, institutionalized oppression, discrimination, and other forms of marginalization. We realize that mental health is often affected by these forms of oppression and marginalization. Our staff and trainees are committed to providing culturally competent counseling services in order to advocate, empower, support, and facilitate relevant, positive therapeutic outcomes for our clients.