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The Center for Service and Social Action provides weekly service and one time service opportunities for John Carroll University students with more than 75 community partners throughout the greater Cleveland area. To facilitate these service opportunities, the CSSA office hires work study students to serve as Student Liaisons.

Student Liaisons contribute significantly to the culture of service at JCU. These student leaders serve as ambassadors that connect the University to the community, facilitate a positive service experience for their fellow students, lead reflection, and transport students to and from community partner locations.

Become a Student Liaison

Do you have a good driving record and embrace the JCU mission of being a “man or woman for others”? Do you enjoy participating in service and interacting with students and the community? If so, become a CSSA Student Liaison!

The Center for Service and Social Action provides weekly service and one time service opportunities for John Carroll University students at over 75 community partners throughout the greater Cleveland area. Transportation to and from many of the sites is provided by John Carroll University in university-owned vans.

As a CSSA representative, Student Liaisons serve as peer service leaders and van drivers as they facilitate a positive service experience for their fellow JCU students.

Responsibilities include but are not limited to:

  • participating in the service activity
  • serving as a CSSA ambassador for the community partner
  • transporting students to and from service sites
  • ensuring accurate attendance records
  • providing pertinent information to CSSA staff members
  • attending mandatory training sessions
  • facilitating reflection


Qualifications for the position include:

  • passion for standing in solidarity and partnership with those who are living on the margins
  • a valid drivers license and a good driving record
  • a desire to engage in ongoing reflectionleadership, and learning.

Federal work study eligibility is preferred.

To apply for this position with CSSA, click here to complete this form.

Student Leadership Team

Each academic year, eight Student Liaisons are selected to serve as part of the Student Leadership Team. In addition to their regular responsibilities, members of the Leadership Team facilitate the mentor group program, create and shape monthly liaison training sessions, facilitate and help to redesign the reflection process in service, and work as one unit to assist in guiding the programming of the office.

Liaisons are like the yolk – the binding agent – that thickens a sauce and makes it what it is intended to be. Without them, a service experience, like a sauce without a yolk, are just ingredients in a bowl.
-Dr. Ed Peck, speaking to CSSA Student Liaisons in September 2015

Each academic year, eight Student Liaisons are selected to serve as part of the Student Leadership Team. In addition to their regular responsibilities, members of the Leadership Team facilitate the mentor group program, create and shape monthly liaison training sessions, facilitate and help to redesign the reflection process in service, and work as one unit to assist in guiding the programming of the office.

CSSA Student Leadership Team
Sean Freeman

“I have been involved in service since grade school when I would help out at my parish food pantry with my mom. Ever since, I have been incredibly motivated to serve and eager to learn from those I work with. I am very thankful John Carroll has provided me with the ability to connect with and learn about many different underserved populations in Cleveland, across the country, and around the world.”

Sean is a junior from LaGrange Park, IL who is majoring in Communications with a concentration in Digital Media and has minors in Political Science, Business and Peace Justice and Human Rights. Sean is a member of John Carroll University’s Carroll Ballers program and was a tutor in the Youth for Justice service-learning program for civic education. Sean participated in immersions to Immokalee, FL and the U.S./Mexico border and is co-leading a trip to El Salvador in January 2018. He is a member of Students for Social Justice, a Catholic Relief Services campus ambassador, a member of the Environmental Issues student group, a member of the Real World Russerts Communications Program, the master of rituals of Alpha Kappa Psi, and president of the Ultimate Frisbee team. In the summer of 2017, Sean served as the communications intern at Mercy Home for Boys and Girls where he assisted the Communications team on multiple social media campaigns, providing research and aiding in the content creation process. He also works in the JCU Sports Information department as a Sports Captain and is a tour guide for John Carroll University.

Picture of a girl smiling and posing for a picture
“For me, service is about opening my heart to others and experiences. It is a journey of knowledge and small differences that amount to change. It is about taking a step in someone else’s shoes and learning from them. Service has completely transformed my perspective of life and has allowed my story to be shaped by the individuals I have met. I hope that I can help impact someone else’s story as well.”

Molly is a sophomore from Hudson, Ohio majoring in integrated marketing and communications with minors in entrepreneurship and peace, justice, and human rights. In her role as Liaison, Molly served at CMHA’s Griot Village, Lutheran Metropolitan Ministry’s Men’s Shelter, and Boys Hope Girls Hope. She is a scholar in the Arrupe Scholars Program, a leader in the Cleveland Neighborhood Project, a member of Students for Social Justice, a Catholic Relief Services Ambassador, a member of the Real World Russerts Cohort through the Communications department and assistant director of community service and philanthropy for her sorority, Chi Omega. In the summer 2017, Molly was selected as the Marketing and Events Intern for Engage! Cleveland where she learned about Cleveland’s young professional community, its nonprofits, and the community in great detail. She gained experience in nonprofit marketing, events and programming. In May of 2017, Molly also attended an Immersion experience in Honduras.

Picture of a man in a white tux posing for a picture

“Service has always been a major part of my life. From serving dinners with my family when I was young, to engaging in various service activities throughout my high school experience, service has helped shaped me into the man I am today. Because for me, service is more than just helping change someone else’s life, it changes mine as well. It allows you to put yourself in situations or experiences that you never saw yourself being in, taking a leap of faith with an open mind and an open heart for others.”

Christian is a junior from Youngstown, Ohio who is majoring in Exercise Science. He has served at Lutheran Metropolitan Ministry’s Men’s Shelter and the Famicos Foundation. From assisting seniors with computer and cell phone skills to working with children to develop the stories that they read into plays, Christian brings a spirit of fellowship to all those he meets. Christian is also a van manager for CSSA, served a Resident Assistant in spring 2017, and will be a General Chemistry lab teaching assistant this year. Christian aspires to be a pediatrician, and he has an early assurance to Ohio University’s College of Osteopathic Medicine.

Picture of a woman smiling as she takes a selfie“I have always loved service because it is a great way to learn more about your community and to become involved. Additionally, service has taught me skills in leadership and how to work and interact with people of all ages. It is a great way to stay involved and make a difference in your own life as well as the lives of others.”

Erin is a junior from Rochester, N.Y. and is pursuing a major in Early Childhood Education. She has volunteered with St. Thomas Aquinas Elementary school and The Intergenerational School and as a tutor in the Carroll Reads tutoring program at Marion Sterling Elementary. Erin is also a member of the John Carroll Club Rowing team.

Become a Student Liason

Do you have a good driving record and embrace the JCU mission of being a “man or woman for others”? Do you enjoy participating in service and interacting with students and the community? If so, become a CSSA Student Liaison!

The Center for Service and Social Action provides weekly service and one time service opportunities for John Carroll University students at over 75 community partners throughout the greater Cleveland area. Transportation to and from many of the sites is provided by John Carroll University in university-owned vans.

As a CSSA representative, Student Liaisons serve as peer service leaders and van drivers as they facilitate a positive service experience for their fellow JCU students.

Responsibilities include but are not limited to:

  • participating in the service activity
  • serving as a CSSA ambassador for the community partner
  • transporting students to and from service sites
  • ensuring accurate attendance records
  • providing pertinent information to CSSA staff members
  • attending mandatory training sessions
  • facilitating reflection

Qualifications for the position include:

  • passion for standing in solidarity and partnership with those who are living on the margins
  • a valid drivers license and a good driving record
  • a desire to engage in ongoing reflectionleadership, and learning.

Federal work study eligibility is preferred.

To apply for this position with CSSA, click here to complete this form.