Welcome to John Carroll University! There is a robust array of IT services available to you as a JCU faculty or staff member. Follow these easy steps to get started using your technology on campus.
Wired network connections are available in all residence halls.
All academic buildings and residence halls have full wireless access. Instructions on how to connect are at wireless network eduroam page
Gmail is JCU’s standard web based email package. Access your email account and settings at gmail.jcu.edu. Settings for IMAP and POP clients can be found at https://support.google.com/a/answer/105694?hl=en
Want to access your email and calendar from mobile devices? Get more info at http://www.google.com/mobile/
Need help with classroom equipment? Multimedia Services provides support for the use of classroom technologies and checks out multimedia equipment such as camcorders and audio recorders for your class projects.
Google Apps for Education
Want to access your email, chat with a buddy, schedule a meeting, share a document, create a web site? Google Apps provides a basic toolkit for email, communication, and collaboration at JCU.
Support Web Site: click here
Canvas is JCU’s learning management system and offers a wide array of web-based teaching and collaboration tools for classes. Professors may use Canvas to distribute class materials, assignments, and online tests.
Email for support: firstname.lastname@example.org
Provides access to registration, course schedules, financial records, and other personal information. Please note that Banner Self-Service uses a different user ID and Pin number than your Active Directory. Login: banner.jcu.edu
An application used by faculty and staff for querying and generating reports of student and user records.
Hoonuit (Atomic Learning) is a web platform possessing thousands of step by step tutorials for software such as Microsoft Office, Adobe Creative Suites, and Google Sites.
The Center for Digital Media
Want to learn more about JCU technologies? Information and Technology Services offers workshops on a wide variety of topics. For more information and a calendar of workshops, visit center digital media page.
Five policies govern computer and network use at JCU. Be sure to understand these policies to avoid violations and consequences. Learn more on the policies page
Having problems with your BannwerWeb, Active Directory (Campus Login), computer, or getting connected? Stop by the Service Desk or fill out our online Help Request to get help with these and other technology issues.
Help Requests: helpdesk.jcu.edu
Location: Administration Building 37
ITS Technology Workshops
Want to learn more about JCU technologies? Information and Technology Services offers workshops on a wide variety of topics. For more information and a calendar of workshops, visit jcu.edu/its/training