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Your first point of contact - ITS Service Desk 

  • Available for technology support, even during campus closures.
  • Able to provide assistance on setting up and connecting to VPN, starting and using Zoom as well as many other technology questions.

For Students:

Technology Needs? Please fill out this short survey: https://johncarroll.az1.qualtrics.com/jfe/form/SV_eLKNplb9hXii5k9

For Faculty/Staff: 

Technology Needs? Please fill out this short survey: https://johncarroll.az1.qualtrics.com/jfe/form/SV_3jzjXwabozOU913

Teleworking: Recommended Methods for Accessing Major ITS Services

Updated: March 20th, 2020 at 2:00PM.

Contact Us

Service Desk

Fall and Spring Semester Hours
Mon - Thurs: 8am - 9pm
Friday: 8am - 6pm
Sat - Sun: Noon - 6pm

servicedesk@jcu.edu 216-397-3005