Incoming Students

Single Sign-on (Campus Network ID and Password)

If you have not already set your JCU Campus Network ID password, please visit password.jcu.edu and set your password. This will set your password for your JCU Campus Network ID, BannerWeb, and your JCU Google (GMAIL) Account.
You will need your Banner ID and initial password that are available in your JCU Gateway Account. (If you are having issues accessing your JCU Gateway Account, please contact your enrollment manager at 216-397-4294)

Before you arrive on campus

Apply for Housing – Class of 2025
- To log in to the Housing Portal, make sure you have your JCU Campus Network ID and Password.
Login to Banner
- To log in to the BannerWeb, make sure you have your JCU Campus Network ID and Password.
Access your JCU email
- To log in to your JCU Google (GMAIL) account, make sure you have your JCU Email Address and Campus ID Password.
Access Canvas (Learning Management System)
- To log in to Canvas, make sure you have your JCU Campus Network ID and Password
PC Recommendations
- Computer Recommendations are a frequently discussed topic for incoming and current students. While there is no 'one case fits all' answer to this question, JCU’s Information Technology Services (ITS) offers you some guidelines to help you with your decision.
Setup alert notification (JCU Alert)
Download Free Office Suite for your Personal Computer
Purchase discounted software and hardware (Optional)

If you forgot any of your passwords, call the Service Desk at 216-397-3005.

After you arrive on campus